Job Aids

New template system for Comcast Business to organize internal reference flyers as ‘Job Aids’ for their Customer Service staff.  Templates include color coded icons placed in the top-right corner with uniform release/expiration date placement – assuring that staff members always provide the most current information for their call center customers.

Template categories include:


Sales Contest

New Product

Gift Card




Competitive Comparisons

The templates are designed to be completed / updated internally as quick-reference materials for Customer Service staff – with a clear presentation of purpose and details.